Privacy Policy
Data responsibility
We take data protection seriously.
We work with personal information and have adopted this policy for protection of personal data, which informs you about how we treat your data.
Contact information
Hero Agency ApS
Wilders Plads 9A, 2TV.
1304 Copenhagen K
Denmark
Phone: +45
it@heroagency.co
www.heroagency.co
We ensure fair and transparent treatment of data
When we ask you to communicate your personal data to us, we inform you about which data we work with and to which purpose. You receive information about this at the time of personal data collection.
We use this type of data about you
We use data about you to improve our service and to ensure quality in our products and
services, as well as in our contact to you.
The data we use can include:
- Usual personal information
- Personal identification number when applicable
- Data about interests and habits when applicable
- Traffic data about internet use when applicable
- Location-based data when applicable
- Unique numbers on devices when applicable
We collect and store your personal information for specific purposes
We collect and store your data in connection with specific purposes or other legal business related purposes. This happens when we need:
- To fulfill requests for products or services related to our line of work, including but not
limited to:
- Online registration
- Hotel accommodation
- Transportation (incl. bus signs / passenger lists)
- Catering (incl. dietary requirements)
- Accreditation
- To comply with legal requirements
- To treat job applications and other job-related items
We treat only relevant personal information
We treat only data about you, which is relevant or sufficient in connection with the above described purposes. The purpose is crucial to the type of data that is relevant for us. The same is valid for the extent of the personal data that we use. For example, we do not use more data, than the ones we need for the specific purpose.
We treat only necessary personal information
We collect, treat and store only the personal information, that is necessary in regards to fulfilling our agreed purposes. Additionally, the type of data that is necessary to collect and store for our business operations may be determined by law. The type and extent of the personal data that we process may also be needed to fulfill a contractual or other legal obligation.
Control and update of your personal information
We do not control that the personal information, we process about you, is not incorrect or misleading. We only update your personal data if we are required to do so.
Since our service is dependent on the fact, that your data is correct and up to date, please inform us about relevant changes in your data.
We delete your personal information, when it is no longer needed
We will delete your personal data when they are no longer necessary in relation to the purpose, which was the reason for our collecting, processing and storage of your data, in agreement with the project team.
We do not share your personal data without your consent
If we disclose your personal data to partners and stakeholders, we collect your consent and provide information on what your data will be used for. You can always object to this kind of disclosure.
We do not collect your consent unless we are legally obliged to disclose your personal data, e.g. as part of reporting to an authority.
We protect your personal data and have internal regulations on information security
We have adopted internal rules on information security, which contain instructions and measures to protect your personal data from being destroyed, lost or changed, against unauthorized disclosure, and against unauthorized access or knowledge of them.
You have the right to access your personal data
You have a right at any time to ascertain what data we process about you, where they came from and what we use them for. You can also find out how long we keep your personal data and who receives data about you, to the extent we disclose data in Denmark and abroad.
If you request it, we can inform you about the data we process about you. However, access can be restricted in the interest of other people’s privacy, trade secrets and proprietary rights.
You can make use of your rights by contacting us. Our contact details can be found at the top of this document.
You have the right to have inaccurate personal data corrected or deleted
If you believe that the personal data we process about you is inaccurate, you have the right to have them corrected. You can contact us and tell us where inaccuracies exist and how they can be addressed.
In some cases, we have an obligation to delete your personal data. This applies if you withdraw your consent. If you believe that your data is no longer necessary in relation to the purposes for which we collected them, you can ask to have them erased. You can also contact us if you believe that your personal data is processed in violation of law or other legal obligations.
When you contact us with a request to correct or delete your personal data, we examine whether the conditions are met and implement the changes or deletion as soon as possible.
You have the right to have inaccurate personal data corrected or deleted
You have the right to object to our processing of your personal data. You can also object to our disclosure of your data for marketing purposes.
You can use the contact information at the top of this document to send an objection. If your complaint is justified, we will make sure to stop processing your personal data.
If you have any further questions about our Privacy Policy or its implementation, please contact us at it@heroagency.co, mentioning Privacy Policy in the subject line.
